Tara Wilson, SVP and General Manager at Paysafe’s Income Access is a 2019 Mercedes-Benz Emerging Leaders Top 100 Award Winner. Here’s her story:
Defining powerfully empowered
Being powerfully empowered is a responsibility. This includes developing both internal and external relationships. When done successfully, it can help build a brand of integrity, trust and inclusion. As someone who advocates for those values in the workplace, I feel a responsibility to empower, encourage and inspire people in their professional and personal lives. I am one of the lucky individuals who’s had strong advocates in my career for guidance and support when I wanted to give up. Now, it’s my turn to pay it forward.
In previous work environments, it was challenging to be hopeful about long-term career prospects. I wasn’t around many women leaders. To paraphrase Facebook COO Sheryl Sandberg, Lean In author: “I didn’t necessarily believe I deserved a seat at the table. I had imposter syndrome.”
Lean In was an eye-opener for me. It was the first time imposter syndrome, which describes those believing that their achievements weren’t “earned”, was explained in a way that was digestible. Leaving behind that mindset required continuous learning and listening to other people’s stories.
Eventually, I understood and embraced the reasons behind my recognition as a leader: I had earned it by putting in the work. Paysafe recognized my potential and drive and saw me as a person that could add value to our organization because of my passion, experience and skillset. They further encourage me by supporting my continued development.
Starting out from a data entry level and working hard to get where I am today, I understand the importance of being down to earth, relatable and open. I’ve been fortunate to hold several positions throughout my career that helped nurture these traits. Those experiences fostered a level of sociability allowing me to easily find common ground with my team, understanding what they go through on the frontline. I strive to share my knowledge gained throughout the years via active mentorship. Currently, I mentor over 20 individuals. Anything I can do to help people evolve their approach to achieving their goals is gratifying.
Working with WXN
Being a Mercedes-Benz Emerging Leaders award recipient was humbling. Part of that honor included an off-road driving experience on rocky terrain with the other WXN winners. Coincidentally, that experience mirrored the obstacles we sometimes confront throughout our careers.
Moreover, spending time with the winners and WXN CEO Sherri Stevens can’t help but make you feel powerful. If this wasn’t enough, WXN recognized us during an exceptional awards ceremony and through continuous content marketing support thereafter. All to say, they’ve done so much more than give me an award. They’ve connected me to other female leaders, shaping us as advocates for one another and future leaders. If you’re not already a WXN member, you should look at becoming one!
The platinum rule, “do unto others as they would want done unto them,” is a rule I abide by in my day-to-day life. For a long time, leaders communicated with others using the golden rule, “do unto others as you would have them do unto you,” which I don’t believe is as impactful.
Good leaders understand individuals’ personalities, needs and communication style, which should be reflected when delivering feedback. I strongly believe that the way to get the best employee performance is to treat them the way they need to be treated and not the other way around. Kim Scott’s Radical Candor is a great resource on that topic.
A career-defining moment
In my past, I was asked to speak to vendors to sort out a costly business issue. The call included senior members at a former company (all men besides me). I began talking through my research, when I was interrupted by someone who commented that I shouldn’t “nag” the vendors to make my point. This prompted laughter from all on the call, completely deflating my morale. While I was still able to finish speaking, it was a defining moment in my career because it was finally clear that my contributions to the company weren’t appreciated. In that moment, I decided to move on.
Oftentimes, individuals go through experiences where they must make a similar decision. From my viewpoint, if you’re engaged, trying your hardest and producing quality work, but are not being seen or heard, you must evaluate if the leadership and work culture is a right fit for you.
D&I plans for 2020
Organizational diversity and inclusion (D&I) initiatives welcome employees’ unique traits. As a Paysafe D&I committee member, I believe that everyone deserves a voice. Those voices extend beyond women in business and include people with both visible and invisible characteristics like age, disability, race, sexual orientation and more.
My plans in 2020 are to elevate those around me by continuing to drive change and having the difficult conversations that may arise along the way.
Tara Wilson, SVP and General Manager at Paysafe’s Income Access is a 2019 Mercedes-Benz Emerging Leaders Top 100 Award Winner. She has been recognized as Canadian woman between the ages of 30 and 40 who has had successive leadership positions within her organizations and has proven a passion for learning and innovation.
2020 Top 100 Nominations are now open. Click here to learn more about Top 100 and nominate a powerful female or even yourself!
Tara Wilson, SVP and General Manager, Income Access (Paysafe Group)
2019 Canada’s Most Powerful Women: Top 100 Award Winner
Mercedes-Benz Emerging Leaders
Tara Wilson has almost two decades’ experience in the tech sphere and 16+ years’ expertise in operational leadership within the payments and marketing sectors.
Tara is both a mentor to others, helping them reach their maximum potential, and an advocate for Diversity & Inclusion, promoting the needs of women in the workplace and other frequently disempowered groups. In recognition of her achievements, Tara took home the 2018 Silver Stevie Award for Female Executive of the Year in Canada.